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Are you a Senior?

Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need

How to use Costco Same-day Powered by Instacart

You’re busy, so every minute counts. Instacart connects you with shoppers in your area to shop and deliver items same-day from a local Costco warehouse. It’s just that easy. Schedule delivery Schedule

Problem with your order

Receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly. Please select Get Help at the bottom of any article in the Help Center for live chat. On the

Tracking your order and delivery

It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. Order status To check your order status on the website—  Log

Rescheduling a delivery

You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule: On a computer— Log in and click the 3 horizontal lines at the top left Click

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Placing Orders

Placing an order, sharing a cart, reporting incorrect information

Delivery

Receiving your items, reporting a problem, unknown charges

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Are you a Senior?

Contact our dedicated Senior Support Service if you need help getting started or with an existing order.

Daily: 8am - 11pm ET